Accessibility statement

 

A. General description

Moët Hennessy Deutschland GmbH endeavors to make its website https://www.ardbeg.com/de-de/shop/ accessible in accordance with the Barrier-Free Access Act (BFSG). 
Ardbeg proposes a “shop” section to purchase Ardbeg spirits for delivery in Germany. 
You can browse Ardbeg products in the “Shop” section on our home page, or use our search function to find specific products. You can add products to your basket using the “Add to Bag” button. To finalize your purchase, you can view your basket by selecting “view cart” and/or place your order by selecting “order”. The order summary will display the selected products, prices, and delivery options, as well as the associated costs. Choose your delivery and payment options, then select the “checkout securely” button to complete your purchase. 
You will find more detailed information and the terms and conditions applicable to your order in our General Terms and Conditions of Sale and our General Terms and Conditions of Use.
Your account allows you to manage activities related to your shopping experience and account preferences. You can, for instance, view your order history, track shipments, request returns, update your personal information, change your password, add or modify addresses, manage your payment methods, adjust privacy settings.This accessibility statement applies to the website https://www.ardbeg.com/de-de/shop/.

 

B. General information about the provider in accordance with Art. 246 EGBGB

Moët Hennessy Deutschland GmbH, Seidlstrasse 23, D-80335, Munich, Germany

 

C. Legal requirements

The legal requirements are derived from the Barrier-Free Access Act (BFSG), in particular from Sections 3 and 14 BFSG and Annex 3 to the BFSG, with reference to the Ordinance on the Barrier-Free Access Act (BFSGV). According to these requirements, services for people with disabilities must be discoverable, accessible, and usable in the usual manner, without significant difficulty and, in principle, without external assistance.
Websites, including associated online applications and services offered on mobile devices, including mobile apps, must be designed in a consistent and appropriate manner so that they are perceivable, operable, understandable, and robust (Section 12 BFSGV).
For websites, this means in concrete terms:
·       Information on the accessibility of the service must be provided, and identification, authentication, security, and payment functions must be accessible (Section 19 BFSGV).
·       In the case of a visual form of operation, a form of operation must be provided that enables use in the absence of or with limited vision and does not require color differentiation. 
·       In the case of an auditory form of operation, a form of operation must be set up that enables use in the event of missing or limited hearing.
·       In the case of a form of operation via voice input, a form of operation must be set up that does not require voice input.
·       For manual operation, a mode must be provided that does not require fine motor control or operation, and the controls must be within reach of the user.
·       Operating modes that trigger photosensitive seizures must be avoided.
·       An operating mode must be set up that includes functions that facilitate and simplify use for users with cognitive impairments.
·       The privacy of users when using the accessibility features must be maintained.

 

D. Status of compliance with the requirements of the BFSG (German Accessibility Act)

Our online shop is designed to be accessible in accordance with the Web Content Accessibility Guidelines (WCAG) version 2.1 at level AA so that our offering is accessible to all people. 
•    1.2.2: Captions (Prerecorded) 
•    1.3.4: Orientation
•    2.1.2: No Keyboard Trap
•    2.4.1: Bypass Blocks
•    2.5.2: Pointer Cancellation
•    3.1.1: Language of Page
•    3.2.1: On Focus
•    3.2.3: Consistent Navigation
•    3.3.1: Error Identification
•    4.1.3: Status Messages

 

E. Report barriers and feedback option

If you are unable to access any content or service, if you have any questions, or if you would like to share your comments regarding the accessibility of the website, you can contact us by phone: 080 06 27 30 83 (Mo-Fr 9-18 Uhr oder Sa 10-18 Uhr), or by email bestellung@help.ardbeg.com

 

F. Market surveillance authority

The competent market surveillance authority is the Market Surveillance Authority of the Federal States for the Accessibility of Products and Services (MLBF), based in Magdeburg, Saxony-Anhalt. Until the MLBF is formally established, the contact details of the responsible market surveillance authority are as follows:
MLBF (under establishment)
c/o Ministry of Labor, Social Affairs, Health, and Equality Saxony-Anhalt
P.O. Box 39 11 55
39135 Magdeburg

Email: MLBF@ms.sachsen-anhalt.de
Tel.: +49 (0)391-567-4530
Status of the accessibility statement 02/12/2025